It seems to me that everyone throws the word 'social marketing' around these days to describe everything. I want to get back to the basics. To me, the genius of Facebook can be described as any example. When I want to find out the latest movies to see, the latest baby products that REALLY work, even down to the next car I should get, I poll my friends on Facebook. Say you have 600 friends (and yes, people do) and 30% respond with similar answers, what do you think will sway the buyer more?
An ad (print or online) can generate an idea (the idea to purchase), so in no way is that being discounted. Companies just forget to take that a step further, and that's where social marketing comes in.
Even Twitter comes into play. I shop a lot online, as do most people in their 30s do. I follow retailers, hoping I'll come across a great deal they post on Twitter. While scanning through my tweets (oh, I hate that word), I see other people I follow commenting on their latest purchases.
Facebook Connect is genius. People are starting to get it--retailers use this service, get a Facebook log-in window on their website, allowing users to tap their friend lists for input as they shop. Think about it--one person becomes a fan, all your friends see it, and they become fans too.
My take on the future, whenever that may be: shoppers will start using Facebook instead of search engines like Google, where most retail buys happen today.
Social Marketing in a nutshell: As more media outlets grow, the more word-of-mouth marketing opportunities the better. Don't discount friend power.
Sunday, October 25, 2009
Tuesday, October 20, 2009
Boost Direct Mail Visibility with Promotional Products
I tend to write what's on my mind at the moment, namely at 2:42 am tonight.
As I spent the day sourcing retro products for a high-end corporation (which I will ultimately customize packaging for the products with custom sound--then fulfill and mail) it got me thinking.
The campaigns I do for this company generate a high response due to many factors.
It's an innovative fulfillment campaign (not a flat static postcard) which will increase visibility to their prospects and be the first or third step in generating sales (as we mail to the same list 3 times at least).
For the creative concept, dream big first, logistics second. Because there is ALWAYS a way if you work with an agency that can start at concept, or take yours to make it a reality. There are many sources and agency has access to, companies that won't sell directly to one person.
Here are some rules to guarantee success once you have your creative concept down:
1. Above ALL, make sure your mailing list is accurate. Your mailing is as good as your list. The more you have narrowed it down, the better.
2. Get a business reply account at your local post office. You will save a ton in postage. Instead of being charged postage for every reply card you include in a mailing, you'll only get charged for the ones that get mailed back. Visit usps.com for more information on business accounts. $500 a year is worth it if you do direct mail.
3. What makes a promotional product mailing? When it's mailed as a "dimensional": in a box or tube. Recent research from Baylor University shows that such a dimensional mailing can increase response rates by as much as 75 percent!
4. Send something that is related to what your company offers, and make it interactive (anything that they will want to stay on their desk, play with, or show to other people within their company).
5. Use "delayed" mailings: create anticipation when doing a 2, 3 or 4-tier mailing to the same mail list. Target prospects receive only one part of an item with another "theme matching" piece to follow. This is key that maybe I should have made it #1.
Good day, and good mailings!
As I spent the day sourcing retro products for a high-end corporation (which I will ultimately customize packaging for the products with custom sound--then fulfill and mail) it got me thinking.
The campaigns I do for this company generate a high response due to many factors.
It's an innovative fulfillment campaign (not a flat static postcard) which will increase visibility to their prospects and be the first or third step in generating sales (as we mail to the same list 3 times at least).
For the creative concept, dream big first, logistics second. Because there is ALWAYS a way if you work with an agency that can start at concept, or take yours to make it a reality. There are many sources and agency has access to, companies that won't sell directly to one person.
Here are some rules to guarantee success once you have your creative concept down:
1. Above ALL, make sure your mailing list is accurate. Your mailing is as good as your list. The more you have narrowed it down, the better.
2. Get a business reply account at your local post office. You will save a ton in postage. Instead of being charged postage for every reply card you include in a mailing, you'll only get charged for the ones that get mailed back. Visit usps.com for more information on business accounts. $500 a year is worth it if you do direct mail.
3. What makes a promotional product mailing? When it's mailed as a "dimensional": in a box or tube. Recent research from Baylor University shows that such a dimensional mailing can increase response rates by as much as 75 percent!
4. Send something that is related to what your company offers, and make it interactive (anything that they will want to stay on their desk, play with, or show to other people within their company).
5. Use "delayed" mailings: create anticipation when doing a 2, 3 or 4-tier mailing to the same mail list. Target prospects receive only one part of an item with another "theme matching" piece to follow. This is key that maybe I should have made it #1.
Good day, and good mailings!
Monday, October 12, 2009
Writing a Press Release - simple and not simple
You can write press releases all day, every day, but if they don't get an editor's attention, you can consider your time wasted. Editors read press releases in 1-2 seconds, have a well-trained eye, and will toss your release you worked hours on if the first paragraph doesn't attract them.
So, what to do? Think about being the editor. You want simple--who doesn't? You want to make the least edits as possible--who doesn't? So the more coherently a release is written, the better its chances of getting picked up by news sources.
Here are the "musts": Make sure you're writing about a newsworth events. They include things like new product launches, technology updates, company donations to the community, etc.
Realize some editors get over hundreds of releases per day, so think before you write: "Is this something I would want to read about?"
Old school PR says "know your audience". I say "know THEIR audience". The goal is to get this published, and an editor will pick something they think THEIR audience will enjoy, not just yours.
Old school PR is right about something things though--never forget these basic elements:
-identify the who, what, where, when, how and why
-make the headline attention-grabbing
-include quotes
-include a background
-finish with a corporate summary
-provide contact information, even if it's just your website
Good luck!
So, what to do? Think about being the editor. You want simple--who doesn't? You want to make the least edits as possible--who doesn't? So the more coherently a release is written, the better its chances of getting picked up by news sources.
Here are the "musts": Make sure you're writing about a newsworth events. They include things like new product launches, technology updates, company donations to the community, etc.
Realize some editors get over hundreds of releases per day, so think before you write: "Is this something I would want to read about?"
Old school PR says "know your audience". I say "know THEIR audience". The goal is to get this published, and an editor will pick something they think THEIR audience will enjoy, not just yours.
Old school PR is right about something things though--never forget these basic elements:
-identify the who, what, where, when, how and why
-make the headline attention-grabbing
-include quotes
-include a background
-finish with a corporate summary
-provide contact information, even if it's just your website
Good luck!
Tuesday, September 29, 2009
iPhone Apps Today are Just a Hint of What's To Come
Okay, I like to pare things down into what works, and what doesn't. This is a process I always use when getting ready to brainstorm the creative, and the creative usually comes to me in this process.
So, to boil it down, I check out the latest apps that I think are cool, and those that aren't. And it always comes down to "why do some work, and some don't?". The answer? Easy! Is it something I would use? It's kind of like buying a present for someone you care about--you buy them something you think they would actually use.
Now let's see what I think about what works and what doesn't:
Coca-Cola offers "Spin the Coke", which is basically spin-the-bottle on an iPhone screen. If I don't have better things to do than this, shoot me.
The Date App, which helps socially awkward people figure out what to say on a date. Um....no.
Now, let's apply it to branding, since most of the apps out there are "entertainment", I say the time is now to apply creative + branding + this new media as one element of social marketing, which in essence is all about creating and maintaining a fan base--the creation of goodwill translates into dollars for non-profits, associations and corporations.
Here are some of my favorites--and what do they have in common? Useability! Something I would actually use:
1. Disney World Wait Times & More: the concept is to get feedback from people who are at Walt Disney World waiting in line for rides--people who happen to also have iPhones loaded with Wait Times software get the most accurate wait times for rides such as Space Mountain.
--now imagine the possibilities with any lines: hospitals, Saturday night popular restaurants, opening nights of movies, etc. People feel a camaraderie with those they are interacting with, and that's good for any brand.
2. Benjamin Moore's Ben Color Capture app. I just downloaded this yesterday and it's too cool for interior design fans like me. I could take a picture of the green Buddha head on my desk (love love love that green, and would love it in my living room), and the app shows me the closest matching colors in the Benjamin Moore catalog. Imagine the possibilities! This can change how people come up with color schemes in their homes. Paint swatches will be soooo last century.
Anyhow, this is what I've been mulling over in my head for the last month. So many possibilities and so many chances to create. I can't wait.
So, to boil it down, I check out the latest apps that I think are cool, and those that aren't. And it always comes down to "why do some work, and some don't?"
Now let's see what I think about what works and what doesn't:
Coca-Cola offers "Spin the Coke", which is basically spin-the-bottle on an iPhone screen. If I don't have better things to do than this, shoot me.
The Date App, which helps socially awkward people figure out what to say on a date. Um....no.
Now, let's apply it to branding, since most of the apps out there are "entertainment", I say the time is now to apply creative + branding + this new media as one element of social marketing, which in essence is all about creating and maintaining a fan base--the creation of goodwill translates into dollars for non-profits, associations and corporations.
Here are some of my favorites--and what do they have in common? Useability! Something I would actually use:
1. Disney World Wait Times & More: the concept is to get feedback from people who are at Walt Disney World waiting in line for rides--people who happen to also have iPhones loaded with Wait Times software get the most accurate wait times for rides such as Space Mountain.
--now imagine the possibilities with any lines: hospitals, Saturday night popular restaurants, opening nights of movies, etc. People feel a camaraderie with those they are interacting with, and that's good for any brand.
2. Benjamin Moore's Ben Color Capture app. I just downloaded this yesterday and it's too cool for interior design fans like me. I could take a picture of the green Buddha head on my desk (love love love that green, and would love it in my living room), and the app shows me the closest matching colors in the Benjamin Moore catalog. Imagine the possibilities! This can change how people come up with color schemes in their homes. Paint swatches will be soooo last century.
Anyhow, this is what I've been mulling over in my head for the last month. So many possibilities and so many chances to create. I can't wait.
Subscribe to:
Posts (Atom)
